PATTIRO is a research and advocacy organization established on April 17, 1999 and has been working in more than 17 provinces and 70 regencies throughout Indonesia. During this period, PATTIRO has been focusing its attention on local governance issues, particularly in decentralization issues. Through its works, PATTIRO tries to encourage the realization of good, transparent, and equitable governance in order to create social justice for all of Indonesian people.
Besides actives in conducting research, PATTIRO also provides technical assistance to the government. In addition to that, PATTIRO ... see morealso assists the community in conducting advocacy not only with the central government, but also the local ones, to encourage policy reform as well as public service and public finance management improvement.
Fields of study:
Governance & Transparency
Buku ini menyampaikan apa saja yang bisa dilakukan oleh masyarakat untuk melakukan komplain agar pelayanan publik bisa menjadi lebih berkualitas dan bagaimana sebaiknya mekanisme penanganan komplain c...